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Are there any plans to introduce a version that supports higher resolutions, perhaps UHD (3840×2160)?

By @spongymike
    2024-06-11 20:17:42.076Zassigned to
    • @david

    Are there any plans to introduce a version that supports higher resolutions, perhaps UHD (3840×2160)?

    • 12 replies
    1. David @david2024-06-12 11:57:50.435Z

      Hi @spongymike, thanks for your question!

      Are there any plans to introduce a version that supports higher resolutions, perhaps UHD (3840×2160)?

      We're definitely interested in supporting higher resolutions in future hardware devices! There are a bunch of different factors that go in to supporting higher resolutions, from capture hardware support, available bandwidth, encoding, processing performance, and more. We've got an internal ticket investigating support for higher resolutions, so I've added a note that you're interested.

      Can I ask about your use case for higher resolution support? (e.g., the types of device you plan to control and the tasks that would benefit from the higher resolution)

      Please let me know if you have any questions.

      1. P@pablocompute
          2024-07-13 02:59:01.452Z

          Hi, I am looking for this, UHD resolution as well. I have a laptop that I want to use from my workstation I am looking for the option to work in full screen on an ultra wide monitor. I only need to use this over a LAN connection where bandwidth isn't a concern.

          1. David @david2024-07-15 11:02:00.075Z

            Hi @pablocompute, thanks for your input!

            Could you tell me the resolution of your ultra wide? So far, most people requesting higher-resolution options are interested in typical 1440p and 4K displays (i.e., 16:9 aspect ratio). Knowing the resolution of your ultra wide would help us when we look into supporting higher resolutions.

            Please let me know if you have any questions.

            1. S@spongymike
                2024-07-15 12:38:04.337Z

                Hi David. Sorry for the delay in my response. My primary use is a UHD one: 3840×2160. If you could support that, I would be grateful. But even if not that, something between the currently-supported HD (1920×1080) and UHD would be better. More pixels == more space to work. :-)

                I also have an ultra-wide running at DQHD, 5120×1440, but supporting that isn't as important to me (but maybe to Pablo?), but anything better than HD is a start. Maybe just QHD (2560×1440) for starters?

                1. David @david2024-07-16 11:00:57.256Z

                  No problem! Thanks for the feedback. I've made a note of those resolutions and I'll share it with the team so we have a better idea of the requirements when looking into this.

                  Feel free to reach out again if you have any questions or suggestions.

                2. In reply todavid:
                  P@pablocompute
                    2024-07-16 02:02:27.963Z

                    I'm running 3840 x 1600

                    Thanks!

                    1. David @david2024-07-16 11:01:59.373Z

                      Thanks, @pablocompute! Like my response to spongeymike, I've made a note of that resolution and fed back to the team.

                      Please reach out again if you have any other questions.

              • Progress
              • C
                Christopher Hensley @Chensley
                  2024-09-27 00:54:13.666Z

                  Lack of minimum 2k resolution is preventing me from jumping on this product.

                  I really want to control and have access to my work laptop that is bound to company VPN.

                  I work as an IT consultant and I often have 3 machines bound to VPN from clients.

                  This tool would allow me to centrally control the machines. However I can't do 1080p, my current setup is 4 2k monitors, no kvm just Logitech mouse and keyboard that can connect to 3 devices at once requiring a button press.

                  Far too many time have typed on the wrong machine!! 😆

                  M

                  1. David @david2024-09-27 11:38:35.463Zreplies toChensley:

                    Thanks for your feedback, @Chensley!

                    Could I confirm exactly what resolution you're looking for so I can note it down? Are you looking for 2560x1440 support?

                    1. C
                      Christopher Hensley @Chensley
                        2024-09-27 12:13:45.867Zreplies todavid:

                        2560x1440 is perfect for office work and expanding this tool beyond just a niche "emergency remote" access to diagnosis problems.

                        4k has some serious diminishing returns, almost everyone I seen that has 4k monitor will scale and on average that scale is equal to 2k resolution.

                        1. S
                          @spongymike
                            2024-09-27 12:49:27.984Zreplies toChensley:

                            So, you're asking for 2K resolution support? That's pretty much already there, but that's all it can do.

                            Is it 4K/UHD you want? That's what I asked for, but something between 2K and 4K would also be nice.

                            While UHD is 3840×2160, and 4K is technically 4096×2160, most TV marketing campaigns refer to the UHD resolution of 3840×2160 as "4K". Half of that, HD, or 1920×1080, a.k.a. 1080p, is "2K", and the TinyPilot supports that resolution.

                            1. David @david2024-09-27 14:02:33.348Zreplies toChensley:

                              Thanks for that, @Chensley - I've made a note in our internal ticket that you're interested in 2560x1440 support.

                              Please let me know if you have any questions!