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Please add a way to cancel a virtual media upload
I'm preparing a TinyKVM and am working on uploading the images that we think we'll need in the first 90 days locally from my desk. Some of these images are 10-16GB (we're using a 128GB USB Flash Drive instead of the microSD). I made the mistake today...
    IdeasSC/C12024-05-25 02:37:53.679Z
    Video Quality Over Internet
    When I use TP on my local network the video is perfect and looks exactly like the screen on the laptop I have connected. When I go away from home, I use TailScale, and the video quality goes down. What solution gives the absolute best experience as i...
      Technical SupportFC/C12024-05-25 02:33:44.864Z
      how do i create a backup of my tinypilot? or install packages to do so?
      for instance sysupgrade -c -k -b /tmp/tinypilot.tar.gz doesn't work, there is no package installed for sysupgrade, how do I back it up other than yanking out the sd card and creating a copy via GUI? Thanks
        Technical SupportMSC82024-05-25 02:28:31.464Z
        "This root certificate is not trusted"
        Mac OS Sonoma 14.3 Chrome Version 124.0.6367.91 (Official Build) (arm64) I tried deleting and re-adding without any change. Howdy! I have a new TinyPilot Pro I'm configuring. When I follow the FAQ entry for installing the cert, I get the following er...
          Technical SupportC/32024-05-24 11:33:50.690Z
          New TinyPilot. Can't login
          Hi there. Second TinyPilot I purchased couple of weeks ago is not working, I can't access web interface. I have changed host name on my first TinyPilot (both are on the same network). Rebooted both. I verified hostname for 1st TP has changed (alpha, ...
            Technical SupportI/72024-05-22 14:14:30.529Z
            Technical Issue with TinyPilot Voyager 2a
            Hi there, I've been using the TinyPilot Voyager 2a for two weeks without any problems. However, after shutting it down last Friday, it's not working properly upon restarting on Monday. While SSH access is fine, the web interface shows that TinyPilot ...
              Technical SupportDC/C52024-05-21 22:44:55.051Z
              Media Requested with Windows 10 Install
              It is certain I am doing something wrong. I downloaded the Windows 10 Media Creation Tool. Created an ISO, uploaded and mounted it to install on a machine. The machine boots from the virtual mounted media (USB or CD-ROM do not seem to matter). Howeve...
                Technical SupportWLRC/C102024-05-21 22:41:11.575Z
                No video signal (or garabled colors) after reboot
                Hello. I just recently added a TinyPilot to a server to be able to send commands directly after reboot. This particular system has a finicky RAID controller and occasionally it'll need user interaction to continue to boot. Unfortunately, I'm in the s...
                  Technical SupportPC/C12024-05-21 21:32:44.533Z
                  Windows 11 - missing USB Storage
                  Hello, Windows 11 based installations can't see USB Storage, so installation from Virtual Media is not possible. Is there any workaround ? Thanks.
                    Technical SupportVL52024-05-21 11:01:00.858Z
                    Display capture issue
                    Hi Guys, I'm using an RPi4 with a USB HDMI capture card. Every time I reboot the RPi4, the screen cannot capture the target machine, and it only shows the color bar display. To resolve this, I need to reboot my target machine before it will display t...
                      Technical SupportJC/C42024-05-20 16:19:37.181Z
                      Explain icons...
                      Getting error trying to load windows 11 from ISO
                      Trying to load windows 11 iso in virtual media set in Flash mode. Shows up ad USB CDROM: When I try to to boot to it I get this:
                        Technical SupportU12024-05-20 15:29:40.623Z
                        Two cursor moving from my personal laptop when try to use my targeted computer
                        I connected my tiny pilot and for my targeted computer to my personal computer and when I try to use the computer from my personal computer I see two cursor moving I click on desire tab and it get click on another tab that I do not want
                          Technical SupportM/52024-05-20 14:33:21.018Z
                          Can't connect Tinypilot
                          Hi, I've used the Tinypilot so far and it worked fine. Yesterday, I bought a new one and I tried to change the hostname of it. It showed me an error but now for some reason both of Tinypilots are not working. Can you please help me to resolve this is...
                            Technical SupportJC/C42024-05-16 22:54:26.165Z
                            How do we know when it's safe to unplug power?
                            When shutting down the TinyPilot itself (Voyager2a PoE), I notice the fans stay on and spinning eternally. How do I know when it's safe to unplug the unit? I have already corrupted my SDcard once apparently from disconnecting too early. Is there any ...
                              GeneralLC/C112024-05-16 22:45:06.457Z
                              Tinypliot is not working
                              Hi, I am getting white screen. https://logs.tinypilotkvm.com/yc0VrUEL
                                Technical SupportTCT/C52024-05-16 16:34:43.763Z
                                No Video after PC restart
                                After receiving the TinyPilot 2a got it installed and all worked perfectly. I removed the existing monitor, keyboard and mouse and replaced with the cables connecting to the TinyPilot. Again it worked perfectly. I am using the HDMI to VGA purchased w...
                                  Technical SupportN/52024-05-16 11:25:41.184Z
                                  Updating Failing and video stream stopped working after i tried
                                  Hi, I'm trying to update my Voyager 1 and it keeps failing with the following message: The update failed: Command '['sudo', '/opt/tinypilot-privileged/update']' returned non-zero exit status 2. After my first attempt of installing the update but fail...
                                    Technical SupportT/72024-05-10 18:58:09.769Z
                                    New TinyPilot Power module, USB is maybe loose?
                                    Hey, I just got a new TinyPilot and am attempting to use it with a new micro USB cable. At first it did nothing, then I realized if I apply pressure a certain direction on the micro USB power socket, the LED comes on. if pressure (even gravity) is ap...
                                      Technical SupportJ/52024-05-10 18:57:28.166Z
                                      Using WinPE to Image via a WIM
                                      Good afternoon! My company purchased a TinyPilot for testing. We are looking at deploying these to machines in our customer's production environments. (Minimum of 2 TinyPilots per site, hundreds of sites) I would like to have the option for the USB v...
                                        Technical SupportP/32024-05-10 18:48:28.665Z
                                        Technical SupportM/22024-05-10 08:40:03.611Z
                                        microSD image
                                        Hi Michael, I suspect a corrupted image due to user error. Can I request the latest TinyPilot microSD image?
                                          General112024-05-09 18:37:50.380Z
                                          Technical SupportCY/C122024-05-09 11:52:23.901Z
                                          H264 stopped working after update
                                          I think H264 stopped working after I updated my tinypilot. Here is the log: https://logs.tinypilotkvm.com/8ZozEYHl
                                            Technical SupportM/12024-05-08 12:01:58.668Z
                                            Tiny Pilot not running
                                            Hello, Have a TinyPilot voager that for some reason will not let me connect (i have previously been able to connect to it). When I go to the browser to try and connect, I get the message "Tiny Pilot is not running". I was able to ssh into the device ...
                                              Technical SupportT/52024-05-07 11:22:44.406Z
                                              The device transmits neither video no keyboard
                                              We are able to access the tinypilot from the browser. However, it does not do what it should - there is no video, no keyboard translation. The device is connected to a VGA port of the dell R410 server with the HDMI- VGA adapter and keyboard uses the ...
                                                Technical SupportB/42024-05-07 11:16:24.832Z
                                                Raspberry Pi TinyPilot KVM mouse and keyboard issue
                                                Hello, I have had this issue in the past and it turned out to be a USB-C cable I was using with the Tinypilot Power connector. After ordering a better cable, I have had no issues. I took t he system down to relocate and now that I have reconnected, I...
                                                  Technical SupportR/32024-05-07 10:34:33.588Z
                                                  The unit is not working. Need to return
                                                  How do we return the unit which is not working at all?
                                                    Technical SupportB/12024-05-06 11:26:51.576Z
                                                    Technical Support/42024-05-06 11:10:29.703Z
                                                    Issue while connecting to tiny-pilot
                                                    I bought a new tiny pilot. I am unable to connect to my target laptop using my another personal laptop. I tried to access all the url's provided in the instructions. But still I am unable to connect. Can you help me provide os settings for sd card pr...
                                                      Technical SupportM2/72024-05-01 11:28:27.533Z
                                                      local control - hdmi splitter
                                                      Hi Im looking for a solution to control the local computer and also from the web browser. Has any one tried something similar? Computer -> hdmi splitter 1. Tiny pilot 2. Local monitor And how about using DisplayPort?
                                                        Technical SupportS/32024-04-30 10:53:10.539Z
                                                        Tinypilot can't access internet during intial setup
                                                        Hello, After reimaging the tiny pilot, turning on ssh, and ssh'ing into the device I try to run curl -fsSL https://tailscale.com/install.sh | sh && \ sudo tailscale up and get curl: (6) Could not resolve host: tailscale.com -bash: : command not found...
                                                          Technical SupportNN22024-04-30 09:34:02.585Z
                                                          TinyPilot with 502 Error
                                                          Hello - I have a Voyager 2a TinyPilot. While trying to access it this morning, I received a 502 Error: "TinyPilot is Not Running." I tried Solution 1: "Restart the TinyPilot service" and Solution 2: "Restart your TinyPilot" without luck. I have not t...
                                                            Technical SupportN/42024-04-29 11:08:41.984Z
                                                            502 error on Voyager 2a, no physical access to device
                                                            Hello, I have a Voyager 2a running Tinypilot version 2.6.3 that is giving me the "TinyPilot is not Running" browser page. My logfile upload can be found at https://logs.tinypilotkvm.com/Bh2nJXvX I set up this device at my home office last week, and i...
                                                              Technical SupportG/32024-04-25 18:08:48.833Z
                                                              {"code":null,"message":"expected '<document start>',
                                                              Hi. Once I login to tinypilot I'm getting {"code":null,"message":"expected '', but found ''\n in "/home/tinypilot/settings.yml", line 6, column 7"} Can you please help?
                                                                Technical SupportTC/C32024-04-23 19:49:42.604Z
                                                                Does TinyPilot support USB-C video input?
                                                                I have a laptop with no HDMI or other dedicated video. Is there any way to use a TinyPilot without a dock?
                                                                  GeneralFC/C12024-04-23 19:41:53.764Z
                                                                  New Tinypilot device is extremely Slow though internet is stable using Tailscale
                                                                  New Tinypilot device is extremely Slow though internet is stable. each click is taking 10 secound.
                                                                    Technical SupportZC/C22024-04-22 23:15:15.713Z
                                                                    Tinypilot data port not working - cant connect to keyboard and mouse
                                                                    My tinypilot 2's data port is no longer working. I have tried everything I could think of. I switched wires to wires that work on my other tinypilots (I have 3 others). Cross tested the laptops with the other tinypilots and they seem to work. The vid...
                                                                      Technical SupportTS2C/C92024-04-22 15:37:58.740Z
                                                                      Trying to access MEBx setup with ctrl+p
                                                                      Hi all, I’m trying to access my MEBx (vpro/amt) setup during boot via ctrl+p using the tinypilot web ui but the key sequence is not recognized. Any ideas how to perform ctrl+p during bios post? I tried also the web app thing using safari and chrome b...
                                                                        Technical SupportE/12024-04-22 11:31:37.951Z
                                                                        Gui not responding upon host reboot or sleep mode (mac/win)
                                                                        Hi, I lose connection to the GUI every time the host goes to sleep or if I trigger a reboot. Here is my setup: TESmart 8 Port HDMI KVM Switch 4K 6 linux hosts Windows Mac LOGS: https://logs.tinypilotkvm.com/zC8sNaMs I observe the same behavior across...
                                                                          Technical SupportM/122024-04-18 10:36:24.031Z
                                                                          can't find on network
                                                                          I got my first tinykvm and I am excited about it. This will come in very handy. However, I've had it on power on on my network for about 15 minutes and I still can't find it. The LEDs on the network port are lit. The power LED is solid red and the di...
                                                                            Technical SupportNC/C12024-04-17 23:53:29.034Z